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Refund Policy

Returns, Refunds & Satisfaction Policy

If you are not fully satisfied with your order, please email hello@wellhello.store - we are here to help! Please include your order number or full name.

Refunds & Replacements: We will issue a refund or replacement if the item you ordered from our website arrives damaged or the incorrect item was sent.

Satisfaction Policy: We offer a satisfaction guarantee if:

  • It’s less than 30 days since your parcel was delivered;
  • You have not returned more than two items before.

If your item meets this criteria, please note the following:

  • Email contact@snibex.com to organize a return.
  • You cover the shipping cost of the return to us;
  • We will process a refund once we receive your item;
  • Original order shipping costs are not refundable.

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